Support

Help for your Karter account and focus practice.

Karter is built to be quiet and simple. If something is not working, use the contact path below and include enough detail for us to find the issue quickly.

Contact

Email: [email protected]

Expected response time: 2 business days.

What to include

Account help

Send the email address on your Karter account and a short description of the problem.

Bug reports

Include your device, browser or app version, what you tapped, and what happened next.

Billing

Include where you subscribed, such as App Store, Google Play, or web checkout.

Privacy

For privacy requests, mention whether you want access, correction, export, or deletion.

Account deletion

You can find deletion instructions on the Delete Account page. Deleting your account removes your account and associated practice data, subject to limited records we may need to keep for legal, security, or operational reasons.